Refund Policy
Easy Returns
At SckyBox, we want you to be completely satisfied with your purchase. If for any reason you're not, you may initiate a return within 24 hours of receiving your order.
TO INITIATE A RETURN:
Contact our customer support team: sales@scybox.com or +254-111-802-202. Provide your order number and reason for return. We'll guide you through the easy return process.
Once we receive your returned item and verify its condition, we'll process a refund to your original payment method within 1-2 business days.
Important Notes:
Return Shipping Costs: The customer is responsible for return shipping costs. Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support team immediately. We'll arrange for a replacement or refund at no additional cost to you. Sale Items: Sale items are final sale and cannot be returned or exchanged
Your satisfaction is our priority.