Terms & Conditions
A LEGAL DISCLAIMER
Please read these Terms and Conditions carefully before using the Sckybox website or purchasing any products. By accessing or using the website or placing an order, you agree to be bound by these terms.
1.Website Use and User Conduct
You agree to use the website and its services responsibly and in accordance with all applicable laws and regulations. You agree not to:
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Interfere with the website's operation or security.
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Attempt to gain unauthorized access to the website or its systems.
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Use the website to harm others or distribute harmful content.
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Violate any intellectual property rights or other legal rights.
2. User Content
You may submit reviews and comments on our website and utilize chat features.
3. Products
We offer a variety of products, including Uzspace water bottles, Arctic Hunter backpacks, and Zeblaze smartwatches (and other Smartwatches). We strive for accurate product descriptions and images, but slight variations may occur. We reserve the right to modify or discontinue products at any time.
4. Pricing & Payment
Product prices are listed on the website and are subject to change. We accept Cash on Delivery and Mobile Transfer as payment methods. Your order will be processed upon confirmation of your delivery address for Cash on Delivery payments or receipt of payment for Mobile Transfers.
5. Order Fulfillment and Shipping
We will process your order within 2-3 business days of receiving your payment or delivery address confirmation. A standard shipping fee of 250 shillings will be applied to all orders.
While we strive to ensure timely delivery, we understand that shipping can sometimes encounter unforeseen challenges. If your item arrives damaged during transit, please contact us within 24 hours of receiving it, and we will arrange for a replacement.
6. Returns and Refunds
You may return undamaged items within 2 days of receipt for a full refund. Items must be unopened and in their original condition. Return shipping costs are the customer's responsibility unless the item is defective or damaged. Defective or damaged products will be replaced or refunded. Please report damaged items within 24 hours of receipt.
7. Intellectual Property
The Sckybox website and its content, including trademarks, logos, designs, and any other intellectual property associated with our products (Uzspace water bottles, Arctic Hunter Backpacks, Zeblaze smartwatches, and other Smartwatches), are the property of Sckybox Ventures or their respective owners.
You may not use any intellectual property, including trademarks, logos, and designs, without the prior written consent of the respective owner. This includes, but is not limited to, reproducing, modifying, distributing, or creating derivative works based on the intellectual property.
8. Privacy
Your personal information will be handled in accordance with our Privacy Policy, which you can access here: Privacy Policy
9. Disclaimer of Warranties
The products are provided "as is" without any warranties, express or implied. We do not warrant that the products will be error-free or meet your specific requirements. For smartwatches, please refer to the warranty provided by the manufacturer.
10. Smartwatch Disclaimer
Our smartwatches are not medical devices and should not be relied upon for medical diagnoses or treatment. The information provided by our smartwatches is intended for general health and wellness purposes only and should not be used as a substitute for professional medical advice. Always consult with a healthcare professional for any health concerns. Smartwatch data may not be accurate or reliable in all situations, and its accuracy may vary depending on individual physiology, environmental conditions, and device usage.
11. GOVERNING LAW AND DISPUTE RESOLUTION
These Terms and Conditions shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of laws principles. Any disputes arising out of or in connection with these Terms shall be resolved exclusively by arbitration in Nairobi, Kenya, under the rules of the Kenya International Commercial Arbitration Centre (KICAC).
12. CHANGE TO TERMS
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We may update these Terms and Conditions from time to time. Your continued use of the website after changes are made constitutes your acceptance of the revised terms.
For any questions or concerns regarding these Terms and Conditions or your order, please contact us at:
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Email: sales@sckybox.com
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Phone: +254111802202